Susan holaday's Page

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About Me

: Female
CHARLESTOWN, MA
United States; Member # 8,290; 18 Referrals; Joined Aug. 11, 2008; Seen 21 hours ago

Awards

57,485 Points

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Discussions (253)
Photos (24)

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susan holaday's Groups

Someone Should Get "Nerfed" for That! (11 members)
Local, Sustainable & Green Initiative (89 members)

Restaurant Brokerage (10 members)
Equipment (121 members)

Public relations (118 members)

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susan holaday's discussions

Developing a best practices guide to in-house wine sales- Two College Seniors Final Project- Your help is greatly appreciated!

Added a post Oct. 22, 2009

"The Mobile App Roadmap", Friday 2 ET:

Added a post Sep. 22, 2009

Where do you get restaurant news?

Added a post Jul. 15, 2009

Do you watch any Food Network tv shows?"

Added a post Jul. 14, 2009

The Changing Face of Advertising

Added a post Jun. 30, 2009

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Latest Activity

susan holaday commented on the blog post When service leaves a bad taste or disconcerted & dissed 23 hours ago

susan holaday commented on the blog post When service leaves a bad taste or disconcerted & dissed Feb 6

Profile

Title: editor and publisher

Company: Foodservice East

Website: http://www.foodserviceeast.com

Email: susan@foodserviceeast.com

Restaurant Segment: Other

I work at the corporate level and my functional area is: Other

I work for the foodservice industry and my profession is: Media Co. / Editorial / Sales

Interests: Consulting, Discovering New Food, Discovering New Wines, Making Friends, Networking, Organic Foods

Other Interests: meeting new people, having fun, photography, travel, reading

Personal Quote: Gandhi: "Be the change you want to see in the world"

Biography: I'm a longtime foodservice journalist - since my partner's death in 2006 I have added a website, www.foodserviceeast.com with content that changes frequently - news changes each week and other editorial content every 2 weeks. It also has recipes and copies of my publication - Foodservice East - for downloading.

Years in the Industry: more than I have fingers and toes to count with!

susan holaday's Photos

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Susan holaday's Blog

When service leaves a bad taste or disconcerted & dissed

By susan holaday on Feb 5, 2010 at 3:22am | 9 Comments (Add) | 51 Views

We were at a restaurant which, for obvious reasons will remain anonymous, when what was a terrific experience suddenly went somewhat South. It seemed like a fabulous dinner - the ambience was lovely, the service at first struck as so smooth, polished and professiona... more

Bring people together - the need has never been greater!

By susan holaday on Jan 20, 2010 at 6:01am | 1 Comment (Add) | 35 Views

Danny Meyer has done it again! Mailalino, his newest, Roman-style restaurant in the Gramercy Park Hotel, received two stars today from The New York Times' Sam Sifton who points out: "Yes, the impetus for change here was Mr. Schrager’s hotel. But it is Mr. Meyer who ... more

A front row seat at the ‘ballet’: a New Year’s education

By susan holaday on Jan 1, 2010 at 7:28am | 3 Comments (Add) | 43 Views

Even those of us who’ve been writing about the foodservice industry all our lives often don’t realize what it takes to make the dining experience happen seamlessly, but last night I had the amazing opportunity to have a seat at the table and simply watch as the extra... more

Call me the poster girl for "cooking at home hazardous to your health"

By susan holaday on Dec 21, 2009 at 2:32pm | 7 Comments (Add) | 47 Views

A recent open letter from the National Restaurant Association in Nation's Restaurant News seeks to rally the industry around a proposed campaign to "debate the notions currently going unchallenged in the public forum" - notions suggesting consumers can save significa... more

One thing to be thankful for this week - not getting arrested!

By susan holaday on Nov 24, 2009 at 1:54pm | 20 Comments (Add) | 99 Views

You never know what's going to happen next when you go looking for a good story. Take my interview today with the owner of a small, growing pizza chain in Boston. I arrived at the restaurant, in a food court, and began looking for the unit. Found it and whipped out ... more

Comment Wall (98 comments)

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At 4:46pm on January 25th, 2010, Leslie Howard said…: I always enjoy seeing your smiling face. Thanks so much for all the positive waves.

At 11:47am on November 16th, 2009, Aaron said…: Thanks for the add Susan, looking forward to reading your blog!

At 11:48am on October 24th, 2009, World Class Restaurant Service DVD said…: Aloha Susan!

Very much enjoying your blogs, good stuff! Wishing you all the best in restaurant service excellence!

World Class Restaurant Service training DVD

At 6:12am on October 5th, 2009, Natalie said…: Susan...i LOVE the new profile pic!! :) Dylan sends kisses! xoxo

At 5:29am on August 19th, 2009, Ty Sullivan said…: I must say that the response to this piece has been tremendous. Funny how when we step back from the mechanics of what makes our industry tick and get to the (pardon the pun) "heart" of the matter, how we all remember why we are in this crazy business anyway.
Thanks for the great feedback my friend. It's a pleasure being in your company.
Ty

At 5:45am on August 13th, 2009, Kathleen Carroll said…: I had to 'rejoin' since the system wasn't recognizing my email. So here I am again and happy to make a "connection" with you.

At 4:54am on August 13th, 2009, Peter Boisvert said…: Thank You Susan for welcoming me.
I am just getting use to the site and am finding it very interesting. I hope to look up your publication soon.

At 3:43pm on July 7th, 2009, Alyson Mar, RD said…: Susan,

Thanks for the connection. I sure do have to catch up to you on FohBoh. I look forward to reading your blogs, discussions, and Foodservice East. See you around.

Alyson
FoodCalc

At 2:11pm on May 16th, 2009, The Tortilla Guy said…: Susan
if you are at the NRA stop by my booth 6800

At 2:43pm on March 31st, 2009, Rene Crites said…: Thank you for the sugestion Susan. At this time we are not going to open this search up to other recruiters but I would welcome your making the introduction for future reference. Please feel free to share my email and website address - admin@mthrailkill.com / www.mthrailkill.com.