Leadership

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9 Comments

Comment by Amanda Forbes on October 9, 2009 at 3:48pm

servers survey.doc

If anyone has worked in a fine dining establishment and is willing to take a service technique survey, it would only a minute of your time and would be greatly appreciated. Just save it, complete it and send it back to me. Your input would really help, thank you so much!

Comment by FohBoh on August 7, 2009 at 11:18pm

Hi!
On behalf of everyone here at FohBoh, we want to thank all of you for taking part in this active, exciting community! Just wanted to drop you a line to let you know that Leadership is a featured group today! If you haven’t already, take a moment to write up a new blog post, start a new discussion or invite more friends to join your exciting group. Once again, thanks for participating in the FohBoh community. We look forward to hearing more from you!
Best,
FohBoh Community Development

Comment by Patti on April 8, 2009 at 2:02pm

I like this leadership quote:”The day soldiers stop bringing you their problems is the day you have stopped leading them.”
- General Colin Powell

Comment by Chris Tripoli on March 13, 2009 at 4:13pm

Great to be a member...looking forward to learning from and contributing to the group.

Comment by Paul Paz on January 14, 2009 at 12:10am

Bad managers top reason for quitting
Portland Business Journal January 13, 2009
(Article below)


Any thoughts as to why this is a continuing common reason for employees leaving companies. The other item of interest was that money was not high on the list as a reason for leaving a company (something that already touted for many years). Lastly, the employees’ sense of self worth (efforts rewarded and acknowledged) was rated important (high on the list).

This survey is not presenting “new” news. Employees and companies continue to struggle for success by trying to a good job while being reined in by bad managers.

Over the years, there have been many instances where the employees, guests, and operations suffered for months (sometimes years) because of bad managers. Moreover, it was not a secret among the company population!

It is common knowledge that it does not cost a dime to acknowledge and reward employees with recognition yet it can produce volumes (retention and $$$) in staff loyalty and inspiration to do an even better job.

As an hourly employee I am subject to possible immediate termination if I’m late for work, a customer files a single complaint, or a manager just doesn’t like me (yea there’s laws about that but it does happen!) So why is it still such a challenge to get rid of a manager, who delivers more grief and failure, than leadership and inspiration month after month, or even year after year?

So for our Leadership group of 210 ... any thoughts?

Paul


Bad managers top reason for quitting
Portland Business Journal January 13, 2009
http://portland.bizjournals.com/portland/stories/2009/01/12/daily25.html?ana=e_du_pub

Even in an economy that is cutting jobs, executives still view employee retention as their No. 1 concern, but bad managers get the blame for most defections, according to a Robert Half International survey.

The staffing firm polled senior executives about reasons for losing top performing employees, and the top reason was unhappiness with management; 35 percent said that was the biggest concern, compared to 23 percent five years ago. Limited opportunities for advancement and lack of recognition were next.

Inadequate salary was cited by only 13 percent of executives.

“In today’s business environment, where many companies have reduced staff levels, managers need to be extra attentive to the need of their teams, or they risk losing their most valuable employees,” said Max Messmer, CEO of Robert Half.

“Employees [also] want to see their effort rewarded and acknowledged.”

Robert Half also lists some red flags that may be a sign an employee is unhappy and may be about to quit. They include longer lunch breaks, a noticeable change in attitude, and more professional attire.

“An employee who shows up at work wearing suits even though your company has a business casual dress policy may be going on job interviews,” Robert Half said.

Comment by Ed Thomas on September 12, 2008 at 3:26pm

OK Andy, I'm in on this one.

Comment by Paul Paz on July 9, 2008 at 11:30pm

Let's hear it for the hourly staff!
Paul Paz - www.WaitersWorld.com

Comment by John McGrath on June 29, 2008 at 10:57am

There is NO " I " in TEAM!!

Comment by Andy Swingley on June 21, 2008 at 8:23am

I'm baaaaaaacccccckkkkkk