Ask The Experts

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Sometimes you just want an answer or second opinion about something. Ask it here!

Members: 88
Created By: Jeffrey Summers
Latest Activity: 10 hours ago

Tell us about your opportunity...

...and some of the best minds in the world will help you realize it.

Discussions

The Power of Group Purchasing--FohBoh GPO

Reading through the many articles in the "ask the experts" group, many best practices are discussed that are critical to running a successful restaurant operation. Another great avenue that all ope... more

Started by Food Buyers Network May 21

Instilling ownership in employees?
6 Replies

Case study: You're not comfortable with the level of effort your staff is putting forth lately. You get the urge to give the "it's your restaurant too" speech. Is it a good idea? I don't know if... more

Tagged: coaching, consultant, teaching, meetings, employee, motivating, restaurant, management, consulting

Started by Brandon O'Dell. Last reply by Marc Apr 28.

Do we charge for bread or not?
9 Replies

The subject of charging for bread has come up several times in the last 8 months or so. Having spent over $140,000 on complimentary bread last year, the prospect of trying to keep the cost of bread... more

Tagged: bread

Started by Steve. Last reply by Sean Cunningham Apr 24.

restaurant coaching

Restaurant Marketing 101

RCS has created a new social media website at www.RestaurantMarketing101.com Check it out, join and learn more about marketing your restaurant than you ever knew existed!

More On How Coaching Can Help You

Getting a little help from those who’ve been there before can come in handy. Now there’s evidence that, in addition to the weary worker receiving the tips, coaching is a boost to the whole company. Coaching used to carry a stigma because it was more frequently directed at problem employees. Today, it’s more likely a [...]

On How To Kill Your Margins And Your Brand

Jack Shipley just wrote to me about a Wall Street Journal article wherein they write about Cold Stone Creamery’s woes with franchisees citing the company’s BOGO coupons as one of the factors that undermined their margins. You can read the article here. Another good lesson on why focusing on value, and not price, is your only [...]

Are You A Victim?

As MY Coach says, “I can guarantee you one resounding success in life: If you insist on being a victim, you will be one.” - amen to that! Are you listening to the extremely loud and boisterous voices who say that the sky is falling? Or are you working on your business by innovating your [...]

Texas Minimum Wage Increase Set For July 24

The minimum wage rate will increase to $6.55 on July 24, 2008. The cash wage for tipped employees will remain at $2.13, however the overtime rate for tipped employees will increase. The following is the calculation used for computing the overtime rate for tipped employees: 7/24/08 [...]

Top 15 Things I Look For Before I Hire A Client

1. Leadership. Do you or someone on your staff provide it? Nothing will happen unless you can. 2. Engagement. Are you ready, willing and able to do whatever is necessary to be successful? Don’t tell me you want to lower your food cost and not be willing to invest the time in doing the work of [...]

Restaurant Business Plans

THE BUSINESS PLAN! The restaurant industry has one of the highest rates of bankruptcy of any industry in today’s economy. This is coupled with one of the lowest profit margins available to the entrepreneur. Restaurants that fail are usually undercapitalized, lack relevant experience in the foodservice industry or don’t take the time to properly examine the [...]

The Operator’s Monthly Conference Call

The RCS Monthly Operator’s Conference Call is scheduled for July 15th at 3:00 p.m. CST. On this call we will discuss ways to improve your operation’s efficiency and marketability through answers to your submitted questions. Once you register, please send in as soon as possible, your questions and issues needing to be discussed so that we [...]

Taking the mystery out of mystery shopping.

By George W. Daye, III It is a typical Saturday night shift at a local steak and seafood restaurant. All tables are seated with hungry diners and the hostess has put incoming guests on a thirty-minute wait. The bar area soon swells with thirsty patrons and food orders begin flowing into the kitchen. [...]

17 “HOT” Leadership Best Practices

We’ve been talking a lot lately about Leadership so here are my top 17 hottest best practices. One-On-Ones: The best tool that gets the best results for our clients is the 5-minute, “One-On-One” utilized with EVERY employee, EVERY day. We Coach them to pick one employee every day to sit down and have a one-on-one conversation [...]