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Comment by Joe Koran on July 22, 2009 at 5:59am

Greetings,
As a 25 year veteran fish monger and food industry professional, I have had the good fortune of being a "resource" that customers and peers have turned to over the years. I welcome any and all questions and challenges. I am wise enough to realize that if I don't have the answer, at least I know where to find it.
For many years I taught a Seafood 101 class at a college culinary program and was a contributing write for a newspaper and magazine when ever fish and seafood became a topic of discussion. One food critic nicknamed me "Joey da Fish" back in 1989 and for the past 20 years, it has proven to be a designation by which I am recognized. This is a remarkable group of talented people and I would be happy to share my insights, experience and knowledge with any and all who are interested. Cheers! Joe

Comment by FohBoh on July 17, 2009 at 11:26pm

Hi!
On behalf of everyone here at FohBoh, we want to thank all of you for taking part in this active, exciting community! Just wanted to drop you a line to let you know that Ask The Experts is a featured group today! If you haven’t already, take a moment to write up a new blog post, start a new discussion or invite more friends to join your exciting group. Once again, thanks for participating in the FohBoh community. We look forward to hearing more from you!
Best,
FohBoh Community Development

Comment by janet lightner on June 17, 2009 at 7:42pm

any thoughts on high temp dishwashers?

Comment by Don Barrick on May 27, 2009 at 7:05am

On the postcard question, I have not had experience in that with Restaraunts, but having worked in marketing/sales for my entire (loooong) career, there are a couple of thoughts I would offer.

Reaching new customers is a key issue, particularly for people new to the area. And that is not to say people moving from out of state. We moved only about 15 miles from our former home, but we certainly did not want to drive 15 miles to the old restaurant haunts, unless it was really a good one. We still go there when we want our favorite Mexican or Greek dish, but we wanted to look locally to see what was around. My wife is a Manager with a Real Estate company, and I suggested she get her agents to work with local Restaurants for cooperative promotion, and the one or two Restaurants that were approached seem to be positive about it. Costs are shared, but the impact is not so diluted as it might be with some of the major coupon mailer companies.

The exact approach may also depend upon the kind of concept you have. If you have a family-oriented business, and kids parties are your key, then birthday cards - in advance! - would seem to be a great idea. If you cater to more adult, us-scale clientele, particuarly before the holidays, sending out notices to both individuals and companies would seem warranted.

And the final key is that, unless they have a particular place they go to all the time, people generally sit around and say, "Where do you wanna go?" "I dunno...where do you wanna go?" For hours on end!!! Giving them the reminder would probably be a incentive for them to make up their minds, particularly if your concept leant itself to couponing.

But for that to work, you would need to determine your best geographic draw, concentrate your efforts there and do it on a somewhat regular basis.

I hope this helps.

Comment by Ray Gulam on April 16, 2009 at 7:40pm

Does anyone have experience to share regarding postcard marketing to birthdays around a restaurant location using outside mailing list (to reach potentially new customers?)

Comment by Gary Plummer on April 16, 2009 at 7:25pm

I agree with Nancy we need more knifes!
www.enviroonesolutions.com

Comment by Nancy Caldarola on March 11, 2009 at 9:09am

Even experts can learn more! Looking forward to qustions and answers from the pros! nc

Comment by Chris Tripoli on March 11, 2009 at 9:05am

Happy to be a member...I enjoy the teaching, writing, and consulting I do and look forward to learning from and contributing to the group....Thanks, Chris

Comment by Mel Kleiman on November 13, 2008 at 4:59pm

I would like comment on my last blog post about getting sued by your potential, present or past employees and what you can do to minimize the risk

Comment by Rob Corliss on October 17, 2008 at 1:38pm

Great idea for a group; especially for those days you just need a solid gut check.
rc